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	Ratings: 5 = Excellent; 4  = Good; 3 = Average; 2  = Bad; 1  = Terrible; No comment
	Customer Care Friendliness	5  4  3  2  1  No comment
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Ratings: 5 Excellent 4 Good 3 Average 2 Bad 1 Terrible

	Ratings: Customer Care Efficiency ; Product Quality ; Shopping Experience ;
	Tyrone Campbell Ratings: Customer Care Friendliness ; Customer Care Efficiency ; Website Design ; Website Functions ; Product Quality ; Shopping Experience ;
	David Hidalgo -- Feedback: I need flowers on Sunday on a short time notice and they made it happen. Excellent Service! Ratings: Customer Care Friendliness ; Customer Care Efficiency ; Website Design ; Website Functions ; Product Quality ; Shopping Experience ;
	Kyle Santos -- Feedback: Super easy and quick to order. Highly satisfied with the product! However, every one of my delivery instructions were ignored and overlooked. Communication was quick when responding to e-mails, however, again, my instructions were continued to be overlooked. There is also no listed company location or phone number to call, which may easily upset anyone's peace of mind. Ratings: Customer Care Friendliness ; Customer Care Efficiency ; Website Design ; Website Functions ; Product Quality ; Shopping Experience ; Suggestion: Read and follow delivery instructions. Better web design with more consistency, updated photos and banners, and actual business info such as a location and phone number to call. Get more sincere video testimonials.
	Anthony Mendiola Ratings: Customer Care Friendliness ; Customer Care Efficiency ; Website Design ; Website Functions ; Shopping Experience ;
	Gail Snell -- Feedback: Extremely easy to order internationally. Great contact from the company and I am very happy with the delivered flowers. Thank you. Ratings: Customer Care Friendliness ; Customer Care Efficiency ; Website Design ; Website Functions ; Product Quality ; Shopping Experience ;
	Ratings: Customer Care Friendliness ; Customer Care Efficiency ; Website Design ; Website Functions ; Product Quality ; Shopping Experience ;
	Marion Hurley Ratings: Customer Care Friendliness ; Customer Care Efficiency ; Website Design ; Website Functions ; Product Quality ; Shopping Experience ;
	Philip A Garton -- Feedback: Website was easy to use with broad array of options. Ratings: Customer Care Friendliness ; Customer Care Efficiency ; Website Design ; Website Functions ; Product Quality ; Shopping Experience ;
	Terry Cowley Ratings: Customer Care Friendliness ; Customer Care Efficiency ; Website Design ; Website Functions ; Product Quality ; Shopping Experience ;
	Noel Joshua Ratings: Customer Care Friendliness ; Customer Care Efficiency ; Website Design ; Website Functions ; Product Quality ; Shopping Experience ;
	Danny S. Padios -- Feedback: WOW!! Flowers and arrangement look awesome. My mother was very happy. Thank you GUAMFLORIST.com Ratings: Customer Care Friendliness ; Customer Care Efficiency ; Website Design ; Website Functions ; Product Quality ; Shopping Experience ;

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